Your satisfaction is our priority. We're committed to making things right.
We offer a 7-day money-back guarantee for all Elite Access subscriptions. If you're not satisfied with our service, we'll process your refund—no questions asked.
Refund requests must be submitted within 7 days of your initial purchase date. After this period, all sales are considered final.
This policy applies exclusively to Elite Access subscriptions ($10 one-time payment). Free tier users are not eligible for refunds.
We process refunds for technical issues, service unavailability, or if the platform doesn't meet your expectations. Abuse of this policy may result in account termination.
To initiate a refund, please follow these simple steps:
Send an Email
Contact us at support@cavexa.online with the subject line: "Refund Request"
Include Required Information
Provide your registered email address, payment transaction ID, and a brief reason for the refund.
Wait for Confirmation
Our team will review your request within 2-3 business days and send you a confirmation email.
Receive Your Refund
Once approved, refunds are processed within 5-7 business days to your original payment method.
Processing Time: Refunds typically appear in your account within 5-7 business days, depending on your payment provider.
Account Access: Upon refund approval, your Elite Access will be revoked immediately, and you'll revert to the free tier.
One-Time Policy: Each user is entitled to one refund per account. Repeated refund requests may be denied.
Payment Method: Refunds are issued to the original payment method used during purchase. We cannot process refunds to alternative accounts.
Our support team is here to help. Reach out anytime, and we'll get back to you within 24 hours.
Contact SupportLast updated: January 15, 2026